Jira Issues Fixed

Overview

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Jira software can be configured for any type of project. Teams can start with a project template or create their own custom workflow. Jira's problem, also known as a task, tracks all the work that needs to be done to complete a workflow step. Customizable permissions give the administrator control over who can view and perform which actions. Once you have all the project information, you can generate a report to track your progress and productivity to avoid problems. As more teams develop more iteratively, Jira Software will become a central hub for the coding, collaboration, and publishing phases. For test management, Jira integrates with a variety of add-ons, so QA testing fits seamlessly into your software development cycle. teams can be tested effectively and iteratively. The -QA team uses Jira issues, custom screens, fields, and workflows to manage manual and automated testing. Jira software is capable to handle various types of issues.

Jira Issues

The Jira issues are consists of the below categories, that can be used based on your business requirement.

• Jira Work Management (business projects) issue types

• Jira Software (software projects) issue types

• Jira Service Management (service projects) issue types

Jira Work Management (business projects) issue types

The Jira Work management issue type is helpful for managing the issues related to managing tasks. This business project is by default consists with one standard issue. The Jira work management issues allow you to deliver value to the teams easily. It helps you to perform quickly and boost the productivity in real-time. It further enable you to get the useful feature's including structuring and sharing workflow in the cross organization. You will also be able to get the advance privacy control for the Jira task, along with a systematic automation for the routine tasks. It eventually helps the business to grow in a rapid manner.

There are two type of work management business project issues for Jira, i.e., Task and Subtask.

• Task: A Jira task is refer to the work that needs to be perform. It is a single to-do issues/problem that needs to be solved before performing new Jira instance. The business project comes with a by default associated with one child issue type.

• Subtask: A Jira subtask is a piece of work that needed to complete a task. It can be created for an issue by either split the issue into small parts or different aspects of the issue assign to the diverse individuals. If you find that a subtask is delaying the resolution of a problem, you can turn the subtask into a problem so that you can work independently.

Jira Software (software projects) issue types

The Jira Software is designed for managing all type of work. It is initially used for handling the bug and issues. Jira software also help you to track the bug and issues for the work management tool associated with the Jira. The software projects are by default, associated with one parent issue type. The common issue type for the Jira software are includes Epic, Bug, Task, Subtask and Story.

• Epic: The epic issue type is a parent issue that includes stories, tasks, and bugs task together to capture a large and holistic amount of work. It generally represent a significant deliverable in the agile development. With the help of epic task you will be also able to filter the issues in the backlog, this process can be done for issues associated with the single epic task. This issue can be also explain as a bigger user story that are require to categories in a small part.

   

  Example: Character movement update In this example, the epic encompasses the story of adding joystick support, as well other stories, tasks, and bugs in an overall initiative. It might look something like this: Epic: Character movement update Story: As a player, I want to use a joystick to control my character. Subtask: [Game Designer] Map game mechanics to joystick inputs Subtask: [Software Engineer] Implement input mapping for character movement Subtask: [Artist] Create a visual for joystick configuration in the options menu Task: Reduce latency to improve character movement Subtask: [Software Engineer] Reduce server calls and move processing to client side Subtask: [IT] Update SDK for engineering team Bug: Character sometimes moves backward when pushing the joystick forward Subtask: [Testing] Determine conditions where this behavior happens

• Bug: A bug is a problem that affects or interferes with the functionality of a product. By classifying a bug as a unique type of problem, you can distinguish the work that the bug requires from other problems. This allows the team to, for example, filter bugs in the backlog or generate a report on the number of bugs fixed in a week. A large user story that needs to be disassembled. I is needed to create by JIRA software, and not required to do edit or delete.

  Example: Character sometimes moves backward when pushing the joystick forward

• Story: A story or user story is a requirement from the perspective of the user. This task can be done by categories the task in the smallest unit of work that needs to be done. The Story task can be perform by using the non-technical language, that makes this process easy to understand for all the user of the project.

  Example: As a player, I want to use a joystick to control my character (or “Add joystick support”) The player is the user of the game, and in this story, the support for an input device is required. To solve this issue, it may be necessary to assign several smaller work items to individual teammates as subtasks.

   

• Task: A Task is a significant aspects that are directly associated with the user requirements. It includes a detailed technical description involved with the specific work. It can be also represent as a work that needs to be perform.

• Subtask: A subtask can be define as a child task of the other issue. It is generally used for breaking stories, task, and bugs in to individual pieces for initiating manageable work. Therefore, this task needs to be write more technically as compare to the parent issues. This issue is capable to break down all the standard Jira issues.

Jira Service Management (service projects) issue types

The Jira service management is a ITSM tools developed by Jira, that helps to improve and deliver a high quality of It operation. It further makes it easier to categorize service requests, incidents, problems, and changes by organizing and prioritizing these requests in a single and common place. That eventually helps to keeps your team on track with goals. This service type is associated with various issue type. These issue type are Change, IT help, Incident, New feature, Problem, Service request, Service request with approval and Support. The details are mentioned below:

• Change: The change issues is involve with adding, modifying, or removing something that could affect IT services of the business. This change issues are associated with the service request.

• IT help: The Jira Service Management task allows you to unlock high-velocity teams by enables all the team to provide a great service quickly. It further helps to bring visibility to the work. along with this it allow you to enhance the workflow between IT, development, and business teams.

• Incident: The incident issue is refer to an accidental or unplanned affairs that requires an immediate response for reduce the possibility of the quality and service issues. The Incident management can occur for the high-velocity teams. It helps to improve the information flow among the business, to solve the issues by providing the respond and restore system at the time of the initiated incident.

• New feature: The new feature issues for Jira is associate with the monitoring the release progress. With the help of the new feature issues you and your teams will be able to track productivity in Jira Cloud effectively. It also allow you to measure and monitor the burndown, velocity, and flow of cumulative.

• Problem: The Problem management issue is a systematic process of identifying and managing the incident causes. This issue is occurred for reducing the number and impact of future incidents. Problem management is helpful for quick detection of problem for minimal the impact of the organization.

• Service request: The service request issue is referred to a formal user request that can be initiate by the client demanding for a regular useful operation . It further improves productivity by offering an immediate access to knowledge base articles right from an issue or request. The agents can choose or search knowledge based article based on their service request.

• Service request with approval: The service request with approval allow you to add a step of approval for the workflow status. It further help you to identity if an approval is required for the workflow that are using the type of the issues. This issue is help you specifically identify the reviewed and approval progress considering the individuals.

• Support: The support issue on the Jira helps you to plan, assign, track, report and manage the teams work. Supports helps you to brings the business teams together from agile software development, customer support, and enterprises.

Core Jira Products

This software is associated with the different products that helpful for improve the business process. The core products are mentioned below:

• Jira for agile teams

• Jira for project management teams

• Jira for software development teams

• Jira Software for DevOps teams

• Jira for product management teams

• Jira for task management

• Jira for bug tracking

Jira for agile teams

The Jira for agile teams allow you to get the scrum and kanban boards. The boards are generally known as the task management hub. In this section the tasks are mapped for providing the customizable workflow. This boards helps to provide the transparency among the teamwork along with visibilities for all the work status. It also has the time tracking ability that helps to get the performance reports in a real-time for the teams to ensure higher productivity by allowing you to conduct a close monitoring.

This type of Jira product is associated with the below features.

• Issue tracking: With the help of the issue tracking feature, you will be able to track the issues effectively.

• Customizable workflows: You will be able to customize the workflow based on your requirements.

• Estimation & work logging: This features will help you to get the estimation of the work logging appropriately.

• Progress reporting: You will be able to get the progress report for the issue management effectively. You will get the real-time insights with the help of progress reporting.

• Scrum boards: The Jira Scrum board is the visual display of the progress of the roles, events, artifacts, and rules during the development cycle.

• Kanban boards: The Kanban boards is helpful for improving the teams visualization on the workflow, It also useful for improve work-in-progress status, that eventually lead to higher efficiency.

• Project-level permissions: Allow you to get the permission to view the different levels of the projects.

• Project backlogs: This feature help you to get the details for the project backlogs.

• Email notifications: Now you can get the email notification regarding the status of the issue. That will help you to stay updated about the issue status.

• Roadmaps: The roadmaps helpful for getting the detailed planning of the Jira issues effectively, it will provide you the information of the issues based on the timeframe.

Jira for project management teams

The Jira for project management is associated with various type of projects. The project can be developed with the help of a project template or can be customized by you. You can track all the tasks that is involved with the entire Jira workflow. In the customizable option you will be able to understand and allow the actions permission based on the requirement. The report for this projects information can be design and generate for tracking the progress of the issues that will help you to enhance the productivity of teams.

This type of Jira product is associated with the below features:

• Issue/Task management: This product allow you to conduct the issue/task management.

• Report & Analytics: Allow you to get a detailed report and analytics related to all the issues and task.

• Integrated mobile app: It help you to integrate Jira with the mobile apps, for convenient use.

• Project backlogs: Helpful for identify and manage the project backlogs for the issues.

• Project & issue customization: Allow you to customize the issue and projects based on your requirement.

• Granular user permissions: Help you to get the granular permissions for all the issues.

Jira for software development teams

The software development support provided by Jira for the teams helps you to develop a systematic planning and roadmap for managing the regular requirements of the team. It has the feature of improving the budgets, stakeholders management and so one by providing a detailed roadmap. Besides, it allows you to integrate CI/CD tools to ensure transparency throughout the software development process. You will be able to get the production status with a detailed information in the Jira issues after the deployment. It eventually helps you to enhance safety by integrating flagging tools features. Besides, it allows you to save time and ensure a error free solution for the teams.

This type of Jira product is associated with the below features:

• Release planning: Helpful for releasing planning for supporting the team management.

• Sprint planning: Sprint planning is a process of delivering the sprint with a support for achievement. This planning is done for collaborating the entire scrum team.

• CI/CD integrations: Allow you to integrate Jira with CI/CD. It helps you to conduct a continuous integration, delivery and deployment.

• Issue management: Helpful for managing the issues effectively in a real-time.

• Jira Service Management integration: Jira service management integration helps you to develop, operate, for seed up the service requests to change the release.

• Feature flagging: The feature flagging helps to choose functionality on and off during runtime, without deploying new code.

• Developer tool integrations: This product allows you to develop integrations tools. Jira can be integrated with the apps for connecting the teams to ensure higher productivity.

Jira Software for DevOps teams

Jira software is helpful for connecting DevOps for managing the teams. DevOps is a process of automating and integrating the software development with the IT teams. It allow you to build, test and release software faster than ever. It helps your team to improve their productivity and reduce errors.

This type of Jira product is associated with the below features:

• Automation: This product of Jira allow you to automate the manual process to ensure higher productivity with zero error.

• Testing: Allow you to conduct and improve the testing for the automation.

• Security: Enhance the security for the project and issue management for the team.

• Observability: This feature of Jira helps you to ensure a higher performance for managing the issues and projects across the teams.

• Continuous Delivery and Deployment: By allowing the CI/CD integration this feature of Jira allow you to ensure a continuous delivery, integration and deployment.

Jira for product management teams

The Jira Software helps you to manage the teams that is associated with a development of roadmap for the individual projects. It enables you to design a long-term for tracking and sharing the roadmap progress. You can add variety of details in the roadmaps for forecasting the task for the team.

This type of Jira product is associated with the below features:

• Project templates: Helps to provide you a variety of templates for initiating the projects.

• Project roadmap: Allow you to develop and track a project roadmap for all the individual projects.

• Roadmap progress tracking: Now with the help of this product you can track the progress of the projects in the roadmaps.

• Reporting and metric: Can view the reporting and metrics details for all the project and issues. That will allow you to get a useful information for ensure higher productivity.

• Advanced Roadmaps: With the help of this projects advanced roadmaps for Jira Software will help you to plan and track work in a strategical manner for the multiple teams and projects. It also allow you to design to empower teams at scale, to plan based on the capacity. Besides, it helps you to track dependencies, manage the priorities, and explore alternative scenarios in a single source.

• Dependency mapping: This feature allow you to conduct the dependency of mapping for the projects and issues.

• Forecasts: The advance tracking process helps you to forecast the status of the projects and issues to ensure a higher productivity.

Jira for task management

The Jira for task management allow you to create tasks for yourself and your members those are working on it. This task management process helps you to get the details for the task summary, due dates and reminders. It also helps you to utilize subtask to breakdown the large amount of data in a small part. Besides, it helps you to track the progress for all the task. Also you will be able to get the notification for the each task completion. This task management can be done by allowing the parent task to create a subtask for performing the various issues. You can also view each status for all the tasks easily on the dashboard. Besides, the Jira task report can be view in the insights based on your requirement.

This type of Jira product is associated with the below features:

• Email notifications: Allow you to get the email notification for the all completion of task.

• Issue hierarchy: You will be able to get issue hierarchy for all the projects and issues that will help you to get a detailed information to ensure higher performance.

• Subtasks: Helpful for developing the subtasks for all the issues.

• Task change log / history: This feature helpful for provide the task change log or history for all the task.

• Custom fields: With the help of this feature you will be able to create a custom fields for all the issues/task.

• Task linking / relationships: This feature allow you to get a task linking for all the projects to ensure better performance.

• Project linking: Now, you can link your projects with the issues/task for ensuring higher visibility.

Jira for bug tracking

The Jira for bug tracking help you to improve the problem or bug management and tracking for the software teams. This process helps your teams to prioritize the task and bugs view for all the backlogs and issues to ensure a quick solution. It will ensure that the bugs or issues are automatically assign and prioritized once it initiated effectively, which will helpful for improve the bug management and tracking to provide a on-time solution. This process eventually allow you to get a higher level of service and performance to grow your team productivity.

This type of Jira product is associated with the below features:

• Product / Issue backlog: This feature of Jira is helpful for improve the issue and product backlogs by providing quick support. It will help you to enhance the productivity and reduce errors.

• Customizable workflows: The Jira feature allow you to get a customizable workflow for all the issues and projects based on your requirement for ensuring great experience.

• Project level configuration: Project level configuration is helpful for creating the configuration of the Jira projects and issues to ensure the priority of the projects and issues, that eventually allow you to solve the issues on a priority basis.

• Project rules: The project rules of Jira helps you to improve the function of the projects and issues associated with Jira.

Jira issues Features

Jira software is having various features, those are associated with the different products. These feature's are associated with the various different segments of Jira issues. It can be handle by identifying and fixing the specific issues associated with the particular categories. All these aspects can be found in the Jira dashboard. Few of them are mentioned below:

• It has the ability to plan agile work from project backlog to sprints

• Allow you to provide fully customizable Kanban and Scrum boards

• It has the ability to estimate time for issues as you prioritize your backlog

• Allow you to get robust reporting features, ranging from burndown charts to velocity measurements

• Help you to get a customizable workflows to fit your frameworks

• Useful for getting the issue tracking and management

• Allow you to get the sub tasks

• It has the capability to integrate with CI/CD

• Enhance the task security

Benefits of Jira task

The Jira task is associated with various benefits. Few of them are mentioned below:

• A collaborative approach towards teams.

• To track issues without much hassle.

• Easy to synchronize data.

• Keep track of issues shared between teams.

• Field mapping and automated synchronization.

• Classify the issues and filter them based on priority, type, status, and events.

Jira Home page

The Sapper home page for Jira consist with the different segmentation, that includes “Your Work”, “Recent Projects”, “Viewed”, “Assigned to me”, and “Starred”. The details related to the projects and issues are categories in these segments for easy access. You can get a detailed information related to the projects, assigned person name, and viewed persons details. It will help you to navigate the required projects and issues easily. The home page allow you search for any particular actions from their search field.

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Your works

The your works section is a part of the Sapper Jira home page. In this section you will be able to view the list of the core three actions i.e., Assigned to me, Recent and Boards. In the assigned to me section you will be able to get the issues assigned to you. In the recent section you will be able to view the recently viewed issues or projects appropriately. Besides, the boards can be also visible. You can see the recent or the all boards based on your requirement.

In the “Boards” section you will be able to get the details for all the boards along with the name of the admin and location. You can search for a specific boards or can create a new board based on your need. The option for edit or copy the details of the board can be access from the right side (…) three dot option of the particular boards. That can be used based on the requirements.

Jira Dashboard

The Jira Dashboard consists with the details of the different projects along with the owner name, groups and other details. This dashboard can be navigate from the home page of the Jira software. A dashboard is a visual display of all the Jira issues and projects. It helps you to provide a detailed information related to the Jira issues along with the bug fixed notification. The dashboard is also associated with the “Create Dashboard” options. This option helps you to create the dashboard based on your requirements. It is the main display you will be access once login in the Sapper Jira account. With the help of the create dashboard option you will be able to develop multiple dashboards for the diverse projects. In the multiple dashboards you will be able to get the massive overview of all the tasks that you are associate with. Besides, you also have an option for developing personal dashboard, where you can add gadgets for tracking the assignment and issues you are involved with. It is further help you to organize your projects, assignments and progress related to the different dashboards and charts.

Jira Project page

The Jira project page is associate with the list of projects assigned in the Jira. Besides, this section is associate with the option for accessing the name of the project, key, type of the Jira issues, and assigned person name. In the Jira home page you will be also able to “Create Projects” from the top right side of the screen. You can create as much as projects needed for your business. All the projects can be view in the “Projects tab”. Also you will be able to view the list of projects in the “Dashboard”. You will also get a option for selecting the projects by choosing a specific categories from the dropdown list.

To get the categories click on the “All Jira products” category and you will be able to view a dropdown list associate with the different products of Jira. Select the required one and you will be able to get the issues and projects associated with the selected products.

You can get the specific issues and project by selecting the categories of Approval or Reject, and you will be redirect to the specific issues and project based on your requirements. Besides, you can also search for the specific issues or projects based on your requirements. It will redirect you to the specific pages. You will also get all the details associated with the issue or project in this page.

Filters for Jira

The filters for Jira is categorized in two segments i.e., View all Filters and Advanced Issue Search.

View all Filters

The all filters section for the Sapper Jira tab is associated with various fields. You will be able to get the option for search a specific issue or project from the top left side search field, you will be also get to filter the issues based on the owners name by choosing a particular issue or project owner from the list. It will help you to redirect to the issues or projects associated with the selected owner. You can also find the issues by choosing the filters of the specific projects. It will allow you to view the particular issues easily. Besides, the filters are also helpful for finding the particular issues by selecting a group. It will help you to get the issues involved with the particular group. The details of the issues can be find in a category of issue name, owner name, viewers, editors and starred by options. It will help you to access the issue data conveniently.

Advance Issue Search

The advance issue search option helps you to get the issue details with the support of advance filters. You will be able to get the issues by selecting the open issues, reported by me, all issues, done issues, viewed, created, resolved, and update recently issues. By selecting these filters you will be able to get precise data related to the issues easily. Besides, you will also get the details by the key number, summary of the issue, assigned person name, reporter person name, status of the issue, resolution, created, updated and due date. Here you will also get the option to search the specific issues. Also, you will get the feature for choosing the issue by selecting the categories of projects, type, status, and assignee.

You can choose the issues by selecting the particular projects from the dropdown list. It will allow you to redirect to all the issues associated with the selected projects. For example, if you select “Approval Process” then you will be redirect to all the issues associated to it. This process will help you to get the particular details of the issues effectively.

The issues can be also access by selecting the issue types. All the issue types are associated with a specific color. You can choose the type of the issue from the dropdown list, and it will help you to redirect to the issues associated with the particular type of issues. For example here we have selected “Bug” as a issue type and you will be redirect to all the issues that is involve with “Bug” type of issues with a detailed information.

You will also get the feature of getting the issues based on the status of the issues, the status can be Accepted, Acceptance Review, Approved and so on. You need to select the particular status type for issues to redirect in the particular page. In this scenario we have selected “Accepted” as a status, and you will be redirect all the issues associated with this status.

Similarly you can get the issues based on the groups, that can be selected from the dropdown list and it will redirect you to all the issues associated with the specific group.

You can also access the issues by choosing the other options. It can be selected from the more option. For more advance search you can switch to the JQL. Besides, you will be able to get the option for exporting the issues details based on your requirements. You will also get the option for sharing the details of the issues, which will help you to get the information appropriately. The details can also be view in the Google sheet that will help you to get the issue detailed in a systematic manner.

People page for Jira

In the people page of the Jira, you will be able to get two options i.e., Invite a Teammate and Start a Team. This section will help you to share the details among the team members based on your requirements.

If you want to invite a team member, you need to click on the option and a new form will be open on the screen. Provide the details of the team member and click on invite. A new team can be start by selecting the option of “Start a new team”, and a new form will be open on the screen. Provide the details and invite people by providing the mail id and click on the start team to create it successfully.

Use of Jira Apps

The Jira apps is helpful for connecting Jira with the particular app. You can add the app based on your requirement. here we have added timesheet tracking with Jira to track it effectively. This section can be used according to your need.

How to fix issues with Jira ?